OBTAIN
A REPEAT PRESCRIPTION?
PLEASE GIVE 48 HOURS’ NOTICE
OF YOUR REQUEST, ALLOWING FOR WEEKENDS AND BANK HOLIDAYS. HAND IN OR POST YOUR
COMPUTER SLIP ENCLOSING AN SAE IF REQUIRED.
IT IS OUR POLICY THAT WE WILL NOT ACCEPT REPEAT PRESCRIPTIONS OVER THE TELEPHONE.
As we are a rural practice, the local pharmacies are very happy to help those
patients who find the above methods difficult. By letting the pharmacy have your
repeat prescription request direct, they will contact the surgery and will let
you know when you can collect your medicines from the pharmacy.
HOW
DO I....
OBTAIN SICKNESS CERTIFICATES?
RULES FOR
THE CERTIFICATION OF ILLNESS
On the 6th April 2010, a new 'fit note' was introduced, replacing the existing 'sick note'. With your employer's
support, the note will help you return to work sooner by providing more information
about the effects of your illness or injury.
- The new fit note is known as "the statement of fitness for work" and will
be issued in Scotland, England and Wales. The main changes will be:
- your doctor will be able to say
if they think you are 'not fit for work' or 'may be fit for
work'
- your doctor can add more
advice to the note which will give your employer advice on how simple changes
to the job you do may allow you to return to work earlier
- there will be fewer types
of medical statements issued by GPs.
Further guidance for employees and patients on the new fit note system is
issued by the Department of Work and
Pensions.
HOW
DO I....
REGISTER?
We welcome new patients to our surgery:
the area we cover can be seen on the map page. We will require proof of identify and domicile (eg. passport and resent utility bill) and your NHS number. When registering,
you will be asked to complete a brief questionnaire and will be given an appointment
with our healthcare assistant for a 'new patient' medical.
HOW
DO I....
MAKE AN APPOINTMENT?
Patients may see the doctor of their
choice by appointment. Urgent cases will be seen without appointment, although
this may involve some waiting and the doctor of their choice may not be available.
Feverish children brought to the surgery will be seen as soon as possible. PLEASE
REMEMBER, EACH APPOINTMENT IS FOR ONE PERSON AND ONE PROBLEM ONLY. If
your problem is complex or you have more than one problem, please request a longer
appointment when booking.
HOW
DO I....
REQUEST A HOME VISIT
If you are too unwell to come to surgery, please telephone BEFORE
10.00 AM with full details of your illness. Please also leave a telephone
number at which you can be contacted. THE DOCTOR WILL ASSESS URGENT CALLS
IMMEDIATELY.
Doctors will visit patients at home at the discretion of the doctor.
However, we prefer patients to be seen in surgery. Four patients can be seen
in surgery in the time it takes to do one home visit.
HOW
DO I....
CHANGE MY PERSONAL DETAILS ?
Please advise the surgery of any change of name, address or telephone number as soo as possible to ensure your medical records are kept up to date.
