OBTAIN
A REPEAT PRESCRIPTION?
PLEASE GIVE 48 HOURS’ NOTICE
OF YOUR REQUEST, ALLOWING FOR WEEKENDS AND BANK HOLIDAYS. HAND IN OR POST YOUR
COMPUTER SLIP ENCLOSING AN SAE IF REQUIRED.
IT IS OUR POLICY THAT WE WILL NOT ACCEPT REPEAT PRESCRIPTIONS OVER THE TELEPHONE.
As we are a rural practice, the local pharmacies are very happy to help those
patients who find the above methods difficult. By letting the pharmacy have your
repeat prescription request direct, they will contact the surgery and will let
you know when you can collect your medicines from the pharmacy.
HOW
DO I....
OBTAIN SICKNESS CERTIFICATES?
RULES FOR
THE CERTIFICATION OF ILLNESS
If you read this it may prevent
unnecessary visits to the surgery! If you are sick for less than six days, you
are not required to do anything apart from inform your employer (if you have
one). If you are sick for six days or longer you may be able to claim either
Sickness Benefit (if self-employed or unemployed), or Statutory Sick Pay (if
you have worked for an employer for long enough). Sickness Benefit can be claimed
using form SC1 available from DSS offices and Statutory Sick Pay using the form
SC2 available from your employer. Both these forms cover you until the seventh
day of illness. If you are sick for seven days or more, you will have to be seen
by the doctor to obtain a sickness certificate. Each subsequent certificate will
need to be obtained by seeing a doctor until you return to work (although your
GP may provide a certificate without seeing you if a hospital doctor has been
treating you).
NB: Some employers insist on a sickness certificate for illnesses lasting less
than seven days. As this is not a statutory requirement, it is considered to
be a private arrangement and as such there is a charge (sometimes the employer
will reimburse this). If you are ill for 28 weeks or more continuously you may
be eligible for benefits. Please contact your local Department for Work and Pensions.
HOW
DO I....
REGISTER?
We welcome new patients to our surgery:
the area we cover can be seen on the map page. When registering,
you will be asked to complete a brief questionnaire and will be given an appointment
with our healthcare assistant for a 'new patient' medical.
HOW
DO I....
MAKE AN APPOINTMENT?
Patients may see the doctor of their
choice by appointment. Urgent cases will be seen without appointment, although
this may involve some waiting and the doctor of their choice may not be available.
Feverish children brought to the surgery will be seen as soon as possible. PLEASE
REMEMBER, EACH APPOINTMENT IS FOR ONE PERSON AND ONE PROBLEM ONLY. If
your problem is complex or you have more than one problem, please request a longer
appointment when booking.
If you are too unwell to come to surgery, please telephone BEFORE
10.00 AM with full details of your illness. Please also leave a telephone
number at which you can be contacted. THE DOCTOR WILL ASSESS URGENT CALLS
IMMEDIATELY.
Doctors will visit patients at home at the discretion of the doctor.
However, we prefer patients to be seen in surgery. Four patients can be seen
in surgery in the time it takes to do one home visit.
HOW
DO I....
CHANGE MY PERSONAL DETAILS?
Please advise the surgery of any change of name, address or telephone number as soo as possible to ensure your medical records are kept up to date.
