Doctors
Dr. Rabia Osman (F)
MBBS, MRCGP, DRCOG, DFSRH, BDS
Dr. Joseph Turner (M)
MBBS, BSc
Dr. Kathryn McManus (F)
MBBS (London 1995), DRCOG, BSc (Hons)
Dr. Rob Newby (M)
MBBS (1991), DRCOG, DHP, MRCGP
Dr. Alex Rubin (M)
MBChB, MRCGP
Practice Nurses & Auxillary Healthcare Staff
Specialist Chronic Disease Nurses
Patients that have a long term condition, such as asthma or diabetes, are dealt with by the specialist nurses. The clinics for these nurses will be bookable on line and by phone. The specialist nurses have undertaken intensive training for the role within the surgery and have specialised in chronic disease management.
Wendy Heatley
Specialist Nurse
Practice Nurses
The practice nurse deals with routine appointments, such as travel vaccinations, smears, dressings, and health checks. These are all bookable in advance.
Amber Moyce
Delia Altham
Sue Newling
Antonia Jack
Advanced Nurse Practitioners
These are specialist nurses, they can see and prescribe medication for various acute illness that do not necessarily need to see a doctor. If needed, and in cases that the nurse cannot deal with, they do have access to the Duty doctor.
Amanda Burn
Jacqueline Ratcliffe
Healthcare Assistants
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Physiotherapist
Our first contact physiotherapist can deal with a broad range of musculoskeletal conditions
Ashley King
Management Team
The practice business manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
Practice Business Manager
Christine Allen
Deputy Practice Manager
Knebworth
Nicola Dungan
Clinical Administration Manager
Barbara Dungan
Reception Supervisor
Reception and Clinical Administration Team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Phoebe Hart
Receptionist
Jayne Batt
Receptionist
Milad Jamaleddini
Clinical Pharmacist
Joan Thorpe
Receptionist
Jackie Petts
Secretary Support
Abigail Stow
Receptionist
Jane Morrissey
Receptionist
Lisa Underwood
Clinical Pharmacist
Jackie Redmond
Clinical Administrator
Tracy Deeble
Secretary Support
Wendy Richardson
Receptionist
Emily Havis
Receptionist
Sharon Smith
Prescription Clerk
Karen Ratcliff
Clinical Administrator
Debbie Graham
Prescription Clerk
Healthcare Team
Community Nurses
There is a team of community nurses who support our surgery and provide nursing care in the patient’s own home. They also advise relatives and carers on how to nurse the patients between visits, encouraging independence and liaising closely with your GP regarding relevant treatment. They can also give advice on other services that you may require.
The Community Nurses can be contacted on: 01438 845602 between 8am – 4.30pm, or 07789864861 after 4.30pm.
Health Visitors
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
The Health Visitors can be contacted on: 01438 845606
Doctors’ Schedule
For patient continuity we aim to keep the same doctors at the same surgery.
Knebworth Surgery
Dr A Rubin
Has surgeries on Monday, Tuesday, Thursday and Friday
Dr R Newby
Has surgeries on Tuesday and Wednesday
Marymead Surgery
Dr K McManus
Has surgeries on Monday, Tuesday and Wednesday
Dr J Turner
Has surgeries on Monday, Tuesday, Wednesday and Thursday
Dr R Osman
Has surgeries on Monday, Tuesday and Friday