Reception and enquiries

Reception and enquiries

How can we help you?

Getting help with

Keep us updated

About appointments

Register as a new patient

Can’t find what you’re looking for?

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

 

Alternatively you can visit your nearest Minor Injury Unit:

 

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Find your nearest pharmacy
See a Nurse about vaccinations, sexual health, blood pressure, etc.

Contact a Nurse

Ask the Nurse a question online
Book an appointment online
Book an appointment on the phone
Knebworth
01438 812494
Marymead
01438 218000
Get medical advice and treatment from a Doctor.

Contact a Doctor

Ask the Doctor a question online
Book an appointment online
Book an appointment on the phone
Knebworth
01438 812494
Marymead
01438 218000

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

  • Gov.uk for specific country travel advice
  • EHIC to apply for your free European Health Insurance Card

Advice and help zone

Advice and help zone

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Carers
Looking After Someone

Information and support leaflet for Carers

Carers UK

Carers UK provide information and advice for people who are looking after someone.

0808 808 7777

Find out more

Carers Benefits - GOV.UK

The Government website has a range of useful information for carers.

Find out more

Child Health

See the NHS Vaccination Schedule

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Coronary Heart Disease (CHD)
British Heart Foundation

British Heart Foundation – Website

British Heart Foundation – Videos

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Find out more

NHS Choices – Coronary heart disease

Audio MP3 Downloads

Controlling Cholesterol

Giving Up Smoking

Risk Factors & Heart Disease

Diabetes
Diabetes Advice

For advice on Diabetes call reception to make an appointment with our nurses.
Knebworth 01438 812494

Marymead01438 218000

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Find out more

NHS Choices – Diabetes

Diabetes UK

Largest charity in the UK devoted to the care and treatment of people with diabetes in order to improve the quality of life for people with the condition.

Diabetes UK – Website

Diabetes UK – YouTube Channel

Drugs and Alcohol
One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Find a Local Alcoholics Anonymous Meeting

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Flu Vaccine
Flu Clinics

Our Flu Clinics can now be booked.

Knebworth 01438 812494

Marymead01438 218000

Flu and the Flu Vaccine – NHS Choices

Children’s Flu Vaccine – NHS Choices

Flu Vaccine FAQ’s – NHS Choices

Which Flu Vaccine should children have? – gov.uk (PDF)

The Flu Vaccination – gov.uk (PDF)

Maternity
Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Antenatal Care

Calculate your Due DateYour Antenatal Appointments ExplainedFind Maternity Services Near you

Postnatal Care

Your six week post natal check

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Mental Health
Herts Child & Adolescent Mental Health Services

Local information and support for Young People. Find out more…

Herts Women's Centre

Group support, one-to-one counselling and services for those who are victims of abuse. Find out more…

The Living Room

Therapy and support for individuals and families affected by substance and behavioural addictions. Find out more…

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Rethink

Help, information and support for all those affected by mental illness. Find out more

Health Talk Online

Health Talk Online, an award-winning charity website, lets you share in other people’s experiences of health and illness.

Find out more

Alzheimer's Society

Alzheimer’s Society – Website
Alzheimer’s Society – YouTube Channel

Mental Health Foundation

Information and Support for all mental health issues including Podcasts and Videos.

Find out more

Find Local Mental Health Services

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

NHS Health Checks
NHS Health Checks

To book an NHS Health Check call reception to make an appointment with our nurses.
Knebworth 01438 812494

Marymead01438 218000

NHS Health Check Leaflet

Phlebotomy
Knebworth Phlebotomy Clinics

Monday – 8:30am to 9:25am
Tuesday – 11:30am to 12:25pm
Wednesday – 7:30am to 9:55am
Thursday – 11:30am to 12:25pm
Friday – 8:30am to 9:25am

Marymead Phlebotomy Clinics

Tuesday – 7:30am to 10:25am
Wednesday – 11am to 11:55am
Thursday – 10:30am to 11:30am

NHS Choices – Can I take medication before having a blood test?

NHS Choices – Blood Tests

Local Hospital Phlebotomy Clinics

You can also attend the phlebotomy clinics at our local hospitals.  These are walk in clinics with no appointment necessary.  You must take your blood test form with you

Lister Hospital
Monday to Friday – 8:00am to 5:30pm
Saturday – 8:45am to 12:45pm

QEII Hospital
Monday to Thursday – 8:00am to 5:30pm
Friday – 8:00am to 5:00pm
Saturday – 9:00am to 12:00pm

Hertford County
Monday to Friday – 8:30am to 3:45pm

Sexual Health
Emergency Contraception

Emergency Contraception is available for free from the Doctor or some local Pharmacies if you are aged between 18 and 25. Find out more…

Sexual Health Group Stevenage

Offers walk-in and appointments, free contraception including emergency, sexual health screening and more. Based at Kingsway Health Centre, Unit 18, Stevenage Leisure Park, Kings Way, Stevenage, Herts SG1 2UA. Find out more…

Chlamydia Screening

We offer a free chlamydia test to all young adults aged between 15-24 years.

If you would like to request a test discreetly, please download and print the Chlamydia Test Card below and hand it to a member of reception staff and they will discretely supply you with a testing kit.

Chlamydia Test Card

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Find a Local Sexual Health Clinic

Stop Smoking
Stop Smoking Clinic

We run stop smoking clinics on most days of the week, please call reception to book your appointment for free stop smoking advice today.

Nicotine Replacement

We offer Nicotine replacement therapy to help with troublesome withdrawal symptoms during your stop smoking plan.

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Find Local Stop Smoking Services

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Warfarin
Warfarin Clinics

Warfarin is a drug which can prevent life threatening conditions. However, it can be dangerous if people taking it are not monitored regularly and advised which dose to take.

NHS Choices – Anticoagulants, warfarin

Knebworth Clinic

Tuesday – 8.00am to 11.30am
Thursday – 8.00amto 11.00am

Marymead Clinic

Tuesday – 2.00pm to 3.00pm

Weight Management
One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.

Long term conditions

Health Review

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Prescriptions

Local Pharmacies

Administration office

Administration office

How can we help you?

Getting help with

Keep us updated

How are we doing?

Register as a new patient

Can’t find what you’re looking for?